Privacy Policy

Overview

PipeTrust USA ("we," "us," "our") operates a plumbing referral and lead-routing platform. This policy explains what information we collect when you use this website or submit a service request, how it is used, and who it may be shared with.

Information We Collect

• Information you submit directly, such as your name, phone number, email address, service needed, and location, when you fill out a request form or call a number listed on this site.
• Basic technical information such as browser type, device type, and pages visited, collected automatically for analytics and security purposes.

How We Use Information

• To route your service request to a licensed local plumbing professional serving your area and the service you requested.
• To operate, maintain, and improve this website and our request-routing process.
• To communicate with you about your request, if needed.

How We Share Information

When you submit a service request, your contact information and request details are shared with the local plumbing professional(s) or dispatch partner(s) best positioned to respond to your request. We do not sell your personal information to unrelated third parties for their own independent marketing purposes.

Call Tracking

Phone numbers displayed on this site may be call-tracking numbers used to measure which pages and campaigns generate calls. Calls may be recorded or monitored for quality and routing purposes, consistent with applicable law.

Your Choices

You may decline to submit information through our forms. If you would like to request access to, correction of, or deletion of information you have submitted to us, contact us using the details on our Contact page.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Questions about this policy can be directed to us via our Contact page.